Raymond Ozoji, Awka
The federal commissioner of public complaints commission for Anambra state, Prince Samben Nwosu, on Monday received the manager of MTN Nigeria Awka. The visit was to fashion out ways to interact and possibly make the desired impact of ensuring that justice prevails in the society.
In his welcome address on the occasion, Nwosu thanked the management of MTN Nigeria for finding time to come for the visit, which he said was in tadem with the realities on ground and the role the major telecommunications network provider has played in the growth and development of the country.
He stressed that the commssion was established in 1975 by decree No. 31 of 1975 now CAP P37, laws of the federation of Nigeria, 2004, and saddled with the responsibility to give redress, douse tension and assuage the aggrieved in the society.
He stated that the commission as constituted is headed by independent, respected, and influential public officers, who are responsible to the legislature, with the mandate to investigate matters and recommend corrective measures in the long run, as the commission is insulated from politics, and has an independent status.
Continuing, he stressed that the MTN Nigeria has captured the interest of the commmission, with their mission and vision statement, which states, “Our vission is to lead the delivery of a bold, new digital world to our customers and our mission is to make our customers lives a whole lot brighter. We do this by delivering relevant, accessible, high quality telecommunications solutions that put them in control.”
He further stated that with MTN as the largest network provider in Nigeria, the commission looks forward to establishing a partnership with it. He said that as Ombudsman handling grievences arising from the pains of the oppressed and downtrodden in society, there was need for MTN to help in disseminating the message to Nigerians, by partnering with the commission to reach the people.
Prince Nwosu, however, stressed that the partnership would be of uttermost interest to the commission and MTN in these areas, which include exchange of complaints, aspect of intervention for timely resoultion of matters, complementary and synergistic roles which would ensure the pursuit of social justice and stability.
He therefore called on MTN Nigeria to extend its Corporate Social Responsibility and services to its commission from time to time, to help administer the mandate, which is to help people who cannot speak for themselves in society.
In his response, the manger of MTN Nigeria, Awka, thanked the Ombudsman for finding time to host the staff and management of MTN in his office, and promised to work with the agency in delivering their corporate social responsibility to the people of Nigeria.